Written by Canadian healthcare executives from the University of Alberta Hospital--Organizational Transformation in Health Care details their first-hand experiences in creating organizational transformation. This timely book provides valuable insights into large-scale change as they continue to guide their institution through an unprecedented era of political and social evolution, financial constraint and upheaval, and refocusing of organizational control.
 By applying the dynamic principles of total quality management (TQM), the authors show how healthcare institutions can function productively in an environment of continual change. In this book, the authors outline a TQM program that can serve as a model for other healthcare executives who want to reduce costs, emphasize accountability, develop and maintain effective relationships, and ultimately increase customer satisfaction.
 Stressing that effective relationships are at the very heart of any attempt at organizational transformation, the authors outline the principles that guide successful interrelationshipsincluding listening generously and honoring commitments. And, they explain how to develop a plan of action to implement the practice of committed speaking and listening. The book also details a model of shared governance initiative that was developed within the hospital's nursing unit and eventually affected the entire organization. This highly effective model demonstrates how to apply the TQM principles of empowerment and decentralization.

Organizational Transformation in Health Care: A Work in Progress (JOSSEY BASS/AHA PRESS SERIES)

Medical Books

Andrews, Heather A.

Cook, Lynn M.

Davidson, Janet M.

Schurman, Joe

Taylor, Eric W.

Wensel, Ronald H.

Administration & Medicine Economics

Jossey-Bass

A thoroughly revised and updated book, this definitive new edition reflects the latest advances in the popular Roy Adaptation Model, one of the most widely implemented nursing theories. Compact and consistent, this book focuses on the essentials of nursing practice and theory while integrating the conceptual framework of the Model into contemporary practice. Standardized nursing NANDA diagnoses are used consistently throughout the book. New case studies are included in all adaptive mode chapters. Practicing Nurses interested in a definitive guide to the Roy Adaptation Model.

The Roy Adaptation Model: The Definitive Statement

Callista, Roy, Sister

Health, Fitness & Dieting

APPLETON LANGE

A thoroughly revised and updated book, this definitive new edition reflects the latest advances in the popular Roy Adaptation Model, one of the most widely implemented nursing theories. Compact and consistent, this book focuses on the essentials of nursing practice and theory while integrating the conceptual framework of the Model into contemporary practice. Standardized nursing NANDA diagnoses are used consistently throughout the book. New case studies are included in all adaptive mode chapters. Undergraduate nursing students.

The Roy Adaptation Model (2nd Edition)

Roy, Sister Callista

Nursing

Pearson

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Books by Andrews, Heather A.