A concise and pithy reference guide that gives busy decision makers everything they need to know about management communications to get the right results for their business This book provides you with all the powerful, practical and accessible guidance you need to transform the effectiveness of communication within your business. It will show you how to: § adopt a communications mindset § accept responsibility for your communication § take a strategic view of communications, whether you are internal or external, spoken, written or non-verbal, too § develop a simple, focused communication strategy § ensure that strategy is aligned with company strategy § take account of the interests, needs and language of your audience § make communication compelling, continuous and credible This book provides tried and tested tools, processes and techniques that are grounded in the reality of everyday business life. It offers a simple approach to strategic communication that will help you develop a practical framework for thinking about management communications, with questions to ask, examples and things to think about.

Financial Times Briefing on Management Communication

Business & Money

Adler, Gordon

Management & Leadership

Ft Pr

This book reveals the Secrets to Service Success by analyzing four service companies that grew from small beginnings to the leaders in their industries. Interviews with the four CEOs who guided the companies to their success reveal the three basic principles they all share. The CEOs interviewed are Thomas Berglund of Securitas and J. Philip Sorensen of Group4Falck, the world's two largest security companies, Francis Mackay of Compass plc and Pierre Bellon of Sodexho Alliance, the world's two largest food service companies.

Winning at Service: Lessons from Service Leaders

Schmidt, Waldemar

van Weering, Els

wiley

New York City, 1938. Ben Heald is a young prodigy; a champion swimmer who dreams of attending MIT . . . until his mother contracts a deadly and mysterious disease. Ben’s father demands that he leave prep school to become his business partner, and the young man’s life becomes unmoored. 
As he grapples with his mother’s illness and his father’s ultimatum, Ben’s new reality brings him into orbit with all sorts of characters: a brilliant but tortured math teacher, an eccentric disease specialist, a profligate uncle in debt to the mafia, and a hopeful first love. 
Inspired by true events from author Gordon Adler’s life, HERE. I. AM. is a story of family, of hope, of heartbreak, and of the one question Ben Heald must answer for himself: will he be loyal to his family or to his dreams?

Here. I. Am.

Literature & Fiction

Contemporary

Beaver’s Pond Press

Sharing Wisdom, Building Values offers lessons from twenty-four family businesses the world over - not case studies, but words from the heart of the family business leader themselves. 
Sharing Wisdom, Building Values teaches us invaluable lessons regarding family business. One of the clearest lessons learned is that while every family business is unique, they also have much in common in terms of challenges and rewards. The authors show us through these personal letters how family firms from the world over can learn mightily from one another, just as each successive generation in a family business learns from their predecessors.

Sharing Wisdom, Building Values: Letters From Family Business Owners to Their Successors

Cuneo, Gianfilippo

Kenyon-Rouvinez, Denise H.

Corbetta, Guido

Family Enterprise Publishers

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Books by Adler, Gordon