BooksRun

Comment: Quick easy proccess. Just be sure to accurately describe your book, otherwise they'll take off some of your money.

Comment: It was simple to use, and I got exactly what I expected. Would use again.

Comment: Re-direct issue #79-30500. Paid to ship the second volume of a book set. Spoke with them multiple times on their chat feature where they stated they received the second book (provided tracking which showed delivered) and that it was being processed. They never paid the $45 AND they won’t answer emails. The one email I finally got they claimed they did an investigation and determined they never got the second book so I sent them the screenshots of the chat from their own website showing they got it and they claimed they were processing it. It’s been crickets ever since. Don’t send your books. These people are awful. It’s been almost a month.

Comment: Horrible. Do not use. Customer service was worst I’ve ever experienced. I lost 50 plus dollars on the original quote. I was told my order was ready to go and ended up waiting at the post office for an hour trying to get through to customer service after they canceled the order after I was told I could go right then and mail it. I couldn’t get through to anyone while waiting. I had to email and in the email they did not even read the message and did not respond to it properly. Then they just never responded at all. I never leave bad reviews but I feel like people should know not to use them. I feel robbed.

Comment: Was simple to sell my book. Got paid quickly!

Comment: I purchased my books from Amazon and after the semester was over received a pretty decent quote from booksrun and sent my books to them. Only to have my order put on hold. It's now been almost 3 weeks since and haven't heard from the company about my order

Comment: My first ever experience selling a book to BooksRun was great. I'M GLAD I IGNORED THE NEGATIVE REVIEWS. The whole process was very easy. I was paid the exact amount I was quoted for my "Very Good" condition book, and the check was delivered to my mailbox much faster than I expected. As for the negative reviews about being forced to buy insurance, I have no idea what they are talking about. I simply chose not to insure my book by clicking the appropriate box. I would not hesitate one bit to sell to BooksRun again.

Comment: Very simple and straight forward from start to finish. They have a very fast turn around from when you send them your books and when you receive payment. BooksRun does a tremendous job. There are simple, clear instructions and guidelines on their website. This is a fair and honest company despite some negative reviews you may have read. I am very grateful for BooksRun for both purchasing books and selling them. Thank you very much! 😊

Comment: Booksrun adheres to very misleading condition standards. I would recommend prioritizing certain other vendors, e.g Textbook Maniac, if you are not sure about your book's condition. When selling a book online, the payment difference between a "Very Good" book and an "Acceptable" book is 20%. However, if you send it in, Booksrun may arbitrarily decide to recategorize it book from "Very Good" to "Acceptable" after evaluating it on arrival, and lower the payment by 60%! How is this fair? Is this not classic "bait and switch," especially since it is not practical to get the book back from Booksrun given the extremely high shipping cost? In the case of a particular book, it was only the dust jacket that was damaged. Nowhere on the Terms and Conditions does it say that a book in "Very Good" condition must include the dust jacket. Indeed, I have had books accepted by Booksrun after evaluated as "Good" or "Very Good" that did not include the original dust jacket. In this case, the book included the just jacked with a tear, but was recategorized as "Acceptable" at a 60%v loss. My attempt to appeal was finally answered by AI after about three weeks. I cannot recommend Booksrun at this stage.

Comment: Bookscounter better post this. This place was OK before if you have no other choices but 2025 scamming company. Again, taken my book and giving this message again - The item has signs of being a counterfeit copy. Return of this book is not possible. Even if you have NO CHOICES not many good vendors out there, I will rather donate or trash. This is not the place for your good books.