eCampus

Comment: I would give zero stars if possible. They wait until they resale your books before issuing payments. I had a package delivered on 4/2 via UPS and now it's 5/26 and they keep saying it takes 3-5 weeks well it's been almost 8 and still no payment.

Comment: This company is awful. They never pay what they quote. A lot of the books they say are under review. Sometimes I'll receive a check for $1.00 for a book. Have no idea what it's for.

Comment: Have stolen 2 out of the last 3 books from me with no payment. DO NOT USE!!!!!!!!

Comment: Do NOT rent any books from them or if you do you better take a picture/video of them when you get them and report any slight fold/tear to pages and then take a pic/video of them before you return them. When you rent a book you assume it will have general wear and tear and I didn’t think anything of it when it came with the back cover corner torn. They charged me for a “damaged unusable book” that was far from unusable. Then to top it off, they didn’t send me my book back that they just charged me for they were “recycling it” in other words probably putting a little tape on the torn edge and renting it back out. Like how is that ethical. If you charge me for it it’s mine! They said i could pay $12 to have it shipped back to me. I have never been so disappointed in a customer service department. To think they would do this to poor college kids is disgusting.

Comment: We are locked into this vendor at my child's school and I would buy books anywhere else if possible. Charges for 8th grade books were $567 - this is the rental fee from 07/23, actually the rental was $255 - the "Damaged and unusable" fee was an additional 312 and change that was charged 3 months after the books were returned to eCampus on 08/24. Funny thing they sold our old books via Amazon to a friend - so not so damaged. I am now exploring options to present to our school for book reselling on campus and alternate sources for text books. 9th grade books cost $700+ purchase made 07/24 (if you are adding that up eCampus charged my account over $1000 in a two week period, for a 14 year old's school books - half of them being held in a warehouse or destroyed/resold on amazon)

Comment: honestly, just don't. the price seems great at first then they'll come back and double it in some way.

Comment: Horrible company to buy or sell. I recently sold 3 textbooks and received payment for only one book. eCampus sent me an email immediately after they received my books that said 2 books needed verification from the book's publisher before I could get paid. Please note, both books were given a price quote by eCampus but never mentioned the publisher would need to verify the books. So, I telephoned the publisher of one book and they said they do not verify books already purchased because they would need staff to do the unprofitable work and they are in the business to make money. So, eCampus lied to me regarding payment of the quoted price book. It is mid-July 2024 and I assume that eCampus is holding on to the book to see if they can sell it in August 2024 before they make a decision on paying me. It's sick and creepy.

Comment: Rented a textbook for my daughter. She barely used the book and never took notes or highlighted in the book. I returned the book to the UPS store in like new condition. I later received an email saying the book was returned damaged and was charged the replacement price of the book. Total scam. Plan on buying the book on top of the rental cost.

Comment: Run away!!! Do not order books from eCampus.com. They sent me a book torn up. Every page is only half of the page. The haft pages are full written. When I tried to return the book, I had to pay shipping again. They do not care about the customer. They want your money. These people are scammers.

Comment: Beware. I wont be sending any more of my used books to Ecampus. The consistently quote one price and never pay the quoted price. Sometimes they say rejected on books that have no problems.