IT Service Management: An Introduction
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An introduction to IT Service Management
Best prices to buy, sell, or rent ISBN 9789080671362
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IT Service Management: An Introduction: Based on ITIL (Spanish version)
Edition:Spanish ed
ISBN-13:9789077212189
IT Service Management: An Introduction
Jan Van Bon
Edition:2nd
ISBN-13:9789077212288
It Service Management: An Introduction
Van Bon, Jan; Pondman, Dick; Kemmerling, George
ISBN-13:9789080671348
IT Service Management - An Introduction based on ISO 20000 and ITIL V3 (English version)
Van Haren Publishing
ISBN-13:9789087530518
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