El cliente pone las reglas: Las 39 normas esenciales para brindar un servicio excepcional (Spanish Edition)
Description:
The former EVP of Walt Disney World shares indispensible Rules for serving customers with efficiency and excellence. Lee Cockerell knows that success in any business depends upon winning and keeping customers. Here, Lee not only shows why the customer always rules, but also the Rules for serving customers so well they'll never want to do business with anyone but you.
Best prices to buy, sell, or rent ISBN 9788496627628
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