Managing Information Quality: Increasing the Value of Information in Knowledge-intensive Products and Processes
Description:
The 2nd edition of this book shows how the quality of information can be improved in such knowledge-intensive processes as on-line communication, strategy, product development, or consulting. The text offers proven principles for applying information quality management to a variety of information products. Case studies show how information quality management can increase satisfaction of knowledge workers and information consumers. Includes much new material.
Best prices to buy, sell, or rent ISBN 9783540314080
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