The Client-Centered Law Firm: How to Succeed in an Experience-Driven World

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The Client-Centered Law Firm: How to Succeed in an Experience-Driven World image
ISBN-10:

1989603327

ISBN-13:

9781989603321

Author(s): Newton, Jack
Released: Jan 28, 2020
Format: Paperback, 314 pages
Related ISBN: 9781777009724

Description:

The legal industry has long been risk averse, but when it comes to adapting to the experience-driven world created by companies like Netflix, Uber, and Airbnb, adherence to the old status quo could be the death knell for today’s law firms.

In The Client-Centered Law Firm, legal technology expert Jack Newton offers a clear-eyed and timely look at how providing a client-centered experience and running an efficient, profitable law firm aren’t opposing ideas. With this approach, they drive each other. Covering the what, why, and how of running a client-centered practice, with examples from law firms leading this revolution as well as practical strategies for implementation, The Client-Centered Law Firm is a rallying call to unlock the enormous latent demand in the legal market by providing client-centered experiences, improving internal processes, and raising the bottom line.

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