Sticky Customer Service: Stop Churning Customers and Start Growing Your Business (Sticky series)
Description:
Do you lose customers about as fast as you gain them? It doesn't have to be that way. Customer service isn't a once-and-done effort. It takes ongoing work to truly meet your customers' expectations. In Sticky Customer Service, unearth practical, action-oriented insights to help you turn customer service from an embarrassing weakness into a business strength. With over three decades of business and entrepreneurial experience, Peter Lyle DeHaan, PhD, offers his prescriptions to serve customers better and stop driving them away. You'll discover: ? The three key areas where customer service occurs and why they must work together.? How to avoid common errors that too many businesses make.? Why delighting customers is not the best approach and sets up future failure. Based on a lifetime of real-world examples, Sticky Customer Service reveals customer service gone wrong and customer service done well. Customer service is not a set-it-and-forget-it initiative. Never lose sight of this. Sticky Customer Service will keep you moving forward and on track. Uncover helpful customer service tips through this compelling read, encouraging you to do better and celebrating what you do best. Learn how to meet your customers' expectations every chance you get. Get Sticky Customer Service and turn customer retention into a strength.
Best prices to buy, sell, or rent ISBN 9781948082594
Frequently Asked Questions about Sticky Customer Service: Stop Churning Customers and Start Growing Your Business (Sticky series)
The price for the book starts from $17.98 on Amazon and is available from 9 sellers at the moment.
If you’re interested in selling back the Sticky Customer Service: Stop Churning Customers and Start Growing Your Business (Sticky series) book, you can always look up BookScouter for the best deal. BookScouter checks 30+ buyback vendors with a single search and gives you actual information on buyback pricing instantly.
As for the Sticky Customer Service: Stop Churning Customers and Start Growing Your Business (Sticky series) book, the best buyback offer comes from and is $ for the book in good condition.
The Sticky Customer Service: Stop Churning Customers and Start Growing Your Business (Sticky series) book is in very low demand now as the rank for the book is 3,940,007 at the moment. A rank of 1,000,000 means the last copy sold approximately a month ago.
Not enough insights yet.