Know-How: The 8 Skills That Separate People Who Perform from Those Who Don't

In this ground-breaking new book, ram charan, co-author of the bestselling execution, redefines leadership by focusing on eight specific practical skills that, if mastered, are guaranteed to bring success. 1. Positioning - formulating a clear central idea that chimes with your customers' desires and allows the business to be profitable. 2. Detecting patterns - recognising key variables that may create barriers to growth. 3. Managing the social system - influencing the workplace environment so that people can pull together and make the right decisions at the right time. 4. Selecting (and deselecting) people - spotting talent, and making the change when the fit isn't right. 5. Leading your management team - trusting, and inspiring, an effective team of managers. 6. Setting goals - deciding what the business can achieve. 7. Setting priorities - assessing the actions that need to be taken in order to meet your goals. 8. Dealing with external parties - making sure that outside power groups beyond your control do not affect your business unduly.