Only Get Better?: A guide to social services performance measurement processes for front line staff
Description:
Dealing with performance indicators, this book is useful for first line managers, front line staff, as well as students, teachers, and service user representatives. It shows: how this system came about; how it works; what the impact has been; how they might make best use of it; and how it might be changed and improved in the future.
Best prices to buy, sell, or rent ISBN 9781903855911
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