No Surprises: Harmonizing Risk and Reward in Volunteer Management

Recruiting and managing the spectrum of volunteers who bring your nonprofit's mission to life is no easy task. Safeguarding volunteers, service recipients and the organization requires a sophisticated blend of risk taking, risk awareness and risk management. Whether your nonprofit has been highly successful at balancing the risks and rewards of volunteer management and wants to evaluate or refine what you're already doing, or your nonprofit is looking at the risks associated with volunteer service for the first time, you'll find the practical advice and support you need in No Surprises, 5th edition. No Surprises is an easy-to-read and easier to use book that translates risk management into everyday choices and behaviors all directed at protecting the mission of your nonprofit. The 5th edition of No Surprises includes a brand-new chapter on "Frequently Asked Questions" about volunteer service as well as updated content on managing risk in program design, volunteer recruitment, volunteer supervision and public relations. No Surprises will soon be your go-to resource on practical risk management for your volunteer program.