Keep Them Calling: Superior Service on the Telephone (How-To-Book Series))

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Keep Them Calling: Superior Service on the Telephone (How-To-Book Series)) image
ISBN-10:

1884926479

ISBN-13:

9781884926471

Edition: illustrated edition
Released: Jan 01, 1996
Publisher: Provant Media
Format: Paperback, 95 pages

Description:

The telephone sometimes is the only link customers have with an organization. Keep Them Calling! Teaches employees polished phone deliveries to create trusting customer relationships. Whether servicing customers on the telephone is a big or small part of their job, with this quick-read book, employees are sure to make a positive impression and relay a professional image.

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