Credit Management in Law Firms

With the many pressures on finances, a law firm's focus on the need to generate cash has never been greater. Alongside policies on quality of service, the professional firm must set up and operate a credit policy that is proactive and which successfully maximizes profit whilst retaining client goodwill. That policy must pervade the whole firm, including not just credit managers and accounts staff, but fee-earners and their support staff. Credit Management for Law Firms is the ideal book for law firms, covering necessary financial maintenance, including: -- Pre-billing — client meetings, agreeing on a payment structure, the role of credit limits, types and roles of bills, techniques to increase the profitability of files -- Credit control procedures — working as a team, guide to collecting legal debts, credit control systems, sample letters, telephone techniques, dealing with queries -- Financial reports — setting up a system useful to all involved in dealing with the client and their debt