Bullying and Harassment in the Workplace: A Guide for Employees, Managers and Employers

Communication skills are essential in health care. All practitioners listen to patients, interpret what they see and hear, remember what they have read and heard from others, and make sense of the information as they implement some type of health care process. Communication for Health Care provides the key information steps in health care. Placing communication in context, where professionals meet and work with patients, alongside other members of their own profession and with members of different professions in one health care team, this concise text covers both written and spoken communication, which are common elements in treatment contexts.