Service Quality in Leisure, Events, Tourism and Sport (CABI Tourism Texts)
Description:
Service quality is at the forefront of how the leisure, events, tourism and sport (LETS) sectors operate. An important consideration for any business, and therefore any student of the subject, this new edition of a successful textbook addresses the key points and principles of managing service quality across the industry sector. Fully updated and enhanced, it:
* Covers areas such as the experience economy, capacity management and service culture, as well as methods for measuring quality and satisfaction.
* Includes numerous case studies to help students apply classroom-based theory to practice.
* Is packed with student-friendly pedagogy and full color illustrations throughout to enhance the learning experience.
Considering the underpinning theory of service quality, this book informs the reader of the practical application of service quality management tools and techniques in an industry with distinctive features and challenges. An invaluable read for students within the LETS sectors, it also provides a useful refresher for practitioners working in the industry.
Best prices to buy, sell, or rent ISBN 9781780645452
Frequently Asked Questions about Service Quality in Leisure, Events, Tourism and Sport (CABI Tourism Texts)
The price for the book starts from $20.86 on Amazon and is available from 28 sellers at the moment.
If you’re interested in selling back the Service Quality in Leisure, Events, Tourism and Sport (CABI Tourism Texts) book, you can always look up BookScouter for the best deal. BookScouter checks 30+ buyback vendors with a single search and gives you actual information on buyback pricing instantly.
As for the Service Quality in Leisure, Events, Tourism and Sport (CABI Tourism Texts) book, the best buyback offer comes from and is $ for the book in good condition.
The Service Quality in Leisure, Events, Tourism and Sport (CABI Tourism Texts) book is in very low demand now as the rank for the book is 9,033,812 at the moment. A rank of 1,000,000 means the last copy sold approximately a month ago.
The highest price to sell back the Service Quality in Leisure, Events, Tourism and Sport (CABI Tourism Texts) book within the last three months was on October 15 and it was $0.60.