The Wonderful World of Customer Service at Disney

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The Wonderful World of Customer Service at Disney image
ISBN-10:

1628903767

ISBN-13:

9781628903768

Author(s): Kober, J. Jeff
Edition: 2nd
Released: Jan 24, 2020
Format: Paperback, 192 pages

Description:

Dedicated to those who would love to make their work environment as polished and customer-friendly as a day at Disney. The Wonderful World of Customer Service at Disney is a celebration of great business practices that can be applied to any service organization. See it from the eyes of J. Jeff Kober, a foremost leader in the best business practices of not only Disney, but some of the great world-class organizations. It's loaded with practical ideas that can reintegrated into any customer experience. Whether you are in the private, public, or non-profit sectors, you will find solutions that can help you take your organization to the next level.

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