Listening Effectively
Description:
Listening Effectively take a "how to" approach to the listening process. Everyone can be a better listener. This books provides information to help in a logical and practical way. The first chapter presents the need for better listening. The second chapter focuses on things we think are true about listening, but are not; that is, common fallacies about listening. The third chapter discusses the listening process, from receiving sounds waves to taking action on remembered instructions. The fourth chapter discusses the five types of listening--informative, relationship, appreciative, critical, and discriminative. The last chapter presents guidelines for effective listening.
Best prices to buy, sell, or rent ISBN 9781585660094
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