AAHA's Complete Guide for the Veterinary Client Service Representative
Description:
You work hard to get clients in your door. Make sure to keep them coming back with excellent front-office customer service. This new book goes beyond listing task-based duties for veterinary receptionists and client service representatives (CSRs). It provides the big picture and explains the why behind the how on the following topics and more:
- Client service
- Telephone utilization
- Scheduling appointments
- The check-in and check-out process
- Financial information for the CSR
- Medical records
- Marketing and social media
- Veterinary terminology and abbreviations
Each chapter is followed by best-practices standard operating procedures (SOPs), all fully modifiable on the accompanying CD-ROM and includes instructions and keys to help managers customize it to take the hassle out of training. Equip your CSRs with the knowledge and skills necessary to best represent your practice to new, existing, and potential clients with this new, one-of-a-kind guide.
Best prices to buy, sell, or rent ISBN 9781583261927
Frequently Asked Questions about AAHA's Complete Guide for the Veterinary Client Service Representative
The price for the book starts from $547.99 on Amazon and is available from 2 sellers at the moment.
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As for the AAHA's Complete Guide for the Veterinary Client Service Representative book, the best buyback offer comes from and is $ for the book in good condition.
The AAHA's Complete Guide for the Veterinary Client Service Representative book is in very low demand now as the rank for the book is 4,572,719 at the moment. A rank of 1,000,000 means the last copy sold approximately a month ago.
The highest price to sell back the AAHA's Complete Guide for the Veterinary Client Service Representative book within the last three months was on October 28 and it was $2.27.