When the Little Things Count...and They Always Count: 601 Essential Things that Everyone in Business Needs to Know

From the Internet and e-commerce to contract work and globalization, the way we work and communicate is drastically changing. But keeping up with high-tech advances doesn't relieve any of us from paying attention to the little things-the details that demonstrate our ability to communicate and interact with others on a professional level regardless of our position or occupation. Now Barbara Pachter offers 601 essential ways to approach every business situation and relationship with confidence and ease. Organized into fifty subject areas, from handling sticky situations and successful socializing to your professional image and global business issues, When The Details Count is the perfect quick-read companion for every busy businessperson who wants to shine and succeed in every situation.