Front Office Success: How to Satisfy Patients and Boost the Bottom Line
Description:
Your front office staff are the individuals who have the initial contact with new patients, payers, and referring practices, and in turn have a major influence on how your practice is perceived and rated in the market. Investing in effective training and onboarding programs for front office staff pay immediate dividends to your practice. Let best-selling author and popular speaker Elizabeth Woodcock s updated book serve as the guide for training your front office staff.
This book will provide your staff with:
- The Ten Commandments of Good Service for the front office
- Five measurable standards for telephone service
- Strategies for successfully collecting from patients at the time of service, including those who are categorized as cash only
- The confidence to be seen as a professional member of the team
Who will benefit from this training? All front office staff including receptionist, telephone operator, scheduler, cashier, collector, and many other jobs assigned to the front office team.
Useful checklists, logs, templates and scripts are included to boost performance of all front office staff are included and available to download!
Best prices to buy, sell, or rent ISBN 9781568295350
Frequently Asked Questions about Front Office Success: How to Satisfy Patients and Boost the Bottom Line
The price for the book starts from $56.23 on Amazon and is available from 16 sellers at the moment.
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As for the Front Office Success: How to Satisfy Patients and Boost the Bottom Line book, the best buyback offer comes from and is $ for the book in good condition.
The Front Office Success: How to Satisfy Patients and Boost the Bottom Line book is in very low demand now as the rank for the book is 3,088,578 at the moment. A rank of 1,000,000 means the last copy sold approximately a month ago.
The highest price to sell back the Front Office Success: How to Satisfy Patients and Boost the Bottom Line book within the last three months was on October 14 and it was $1.21.