Customer Satifaction: Practical Tools for Building Important Relationships (A Fifty-Minute Series Book)
Description:
After completing this course, you'll have the skills to build and maintain long-term customer relationships, handle difficult people, and overcome barriers to customer satisfaction. By learning to define targets for superior customer service, you will create repeat business with every customer contact you make. Providing superior service means solving problems, dealing with frustrations and stress, giving and receiving feedback, avoiding placing blame on others, and communicating effectively. This course will teach you all the critical skills to achieve outstanding customer satisfaction.
Best prices to buy, sell, or rent ISBN 9781560525233
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- Customer Satisfaction: The Other Half of Your Job (Crisp Fifty-Minute Books)UNKNOWNISBN-13:9780931961571
- Customer Satisfaction: The Other Half of Your Job (A Fifty-Minute Series Book)Scott, DruEdition:RevisedISBN-13:9781560520849
- Customer Satisfaction: The Other Half of Your Job (Crisp Fifty-Minute Books)UNKNOWNISBN-13:9780931961571
Frequently Asked Questions about Customer Satifaction: Practical Tools for Building Important Relationships (A Fifty-Minute Series Book)
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