Customer Service in Health Care
Publisher: Amer Hospital Pub
Format: Paperback, 28 pages
Description:
This short book helps healthcare employees to develop a strong customer orientation toward patients, physicians, coworkers and other customers. It identifies key behaviors that reflect a customer orientation in typical healthcare interactions and also provides self-assessment and practice exercises to help employees become more conscious of their customers' needs and more adept in meeting these needs every day.
Best prices to buy, sell, or rent ISBN 9781556480508
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