At America's Service: How Corporations Can Revolutionize the Way They Treat Their Customers
Description:
A new model for service-age management that views management itself as a service offers guidelines for implementing a leadership that is employee-focused and extensive examples of the philosophy at work
Best prices to buy, sell, or rent ISBN 9781556230950
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- At Americas Service AmaKarl, AlbrechtISBN-13:9781556231681
- At America's Service: How Your Company Can Join the Customer Service RevolutionALBRECHT, KARLEdition:Warner Books ed.ISBN-13:9780446393164
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