Conducting the Reference Interview: A How-To-Do-It Manual for Librarians (How to Do It Manuals for Librarians)
1555704328
9781555704322
Description:
The reference interview is key to the practice of librarianship. Now, Ross, Nilsen, and Dewdney outline the most effective methods librarians can use to find out exactly what a user needs to know. Packed with solid advice, exercises, strategies, models of human communications, and exercises for avoiding common pitfalls, the authors also offer dozens of examples of both successful and problematic reference interviews with constructive critiques and suggestions.
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- Conducting the Reference Interview: A How-to-do-it Manual for LibrariansCatherine Sheldrick Ross; Patricia Dewdney; Kirsti NilsenISBN-13:9781856044684
- Conducting the Reference Interview (How-To-Do-It Manuals)Sheldrick Ross, Catherine; Nilsen, Kirsti; Radford, Marie L.Edition:ThirdISBN-13:9780838917275
- Conducting the Reference Interview: A How-To-Do-It Manual for Librarians, Second Edition (How to Do It Manuals for Librarians)Catherine Sheldrick Ross; Kirsti Nilsen; Marie L. RadfordEdition:2ndISBN-13:9781555706555
- Conducting the Reference Interview: A How-to-do-it Manual for LibrariansCatherine Sheldrick Ross; Patricia Dewdney; Kirsti NilsenISBN-13:9781856044684
- Conducting the Reference Interview (How-To-Do-It Manuals)Sheldrick Ross, Catherine; Nilsen, Kirsti; Radford, Marie L.Edition:ThirdISBN-13:9780838917275
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