The Secret Handshake: Effective Communication Strategies for the Workplace

New Third Edition Coming Soon!

This book was designed to make you as workplace-ready as possible, and to equip you with the skills to finesse any communication challenge. To be a successful professional communicator – and successful in business, period – you must understand the right approach with the right audience at the right time. While experience is always the best teacher, it is not always the most forgiving.

The Secret Handshake: Effective Communication Strategies for the Workplace lives up to its title by revealing an insider’s view of the proven strategies needed to get the job done. This book provides advanced, strategic approaches to effectively communicating with any audience in any professional setting. Through reading this book, you won’t just learn how to write or collaborate or deliver a professional presentation; instead, you’ll learn how to think and act to strategically adapt your communication approach to suit the context and audience of any given situation.

Rooted in theory, with accessible guidance for turning theory into practice, this book gives any professional a leg up into understanding the “secret handshake” for getting your message read, heard, and understood. Whether you are new to the workplace or you are a seasoned pro interested in sharpening your skills to become more competitive, The Secret Handshake: Effective Communication Strategies for the Workplacewill give you a whole new way of understanding how to navigate the complexities of communicating in an ever-changing world. You will develop the professional persona sought after by employers as you discover the secrets to enhancing your interpersonal communication, virtual communication, intercultural communication, and professional presentation skills.

The author team are accomplished Business Communication professionals with extensive experience in university teaching. This diverse group brings a wide range of industry experience and professional training to both the classroom and the written page. With close to 100 years of combined teaching experience, the team is highly skilled in training personnel at all career stages to succeed in their professional communication development. Their professional backgrounds range from working in the corporate world (film, publishing, consulting, and corporate communication) to the non-profit sector (with focuses on English as a Second Language, social justice, social services, and government agencies).