Incident Management for Operations
Description:
Are you satisfied with the way your company responds to IT incidents? How prepared is your response team to handle critical, time-sensitive events such as service disruptions and security breaches? IT professionals looking for effective response models have successfully adopted the Incident Management System (IMS) used by firefighters throughout the US. This practical book shows you how to apply the same response methodology to your own IT operation.
You’ll learn how IMS best practices for leading people and managing time apply directly to IT incidents where the stakes are high and outcomes are uncertain. This book provides use cases of some of the largest (and smallest) IT operations teams in the world. There is a better way to respond. You just found it.
- Assess your IT incident response with the PROCESS programmatic evaluation tool
- Get an overview of the IMS all-hazard, all-risk framework
- Understand the responsibilities of the Incident Commander
- Form a unified command structure for events that affect multiple business units
- Systematically evaluate what broke and how the incident team responded
Best prices to buy, sell, or rent ISBN 9781491917626
Frequently Asked Questions about Incident Management for Operations
The price for the book starts from $5.97 on Amazon and is available from 39 sellers at the moment.
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The Incident Management for Operations book is in very low demand now as the rank for the book is 1,370,860 at the moment. A rank of 1,000,000 means the last copy sold approximately a month ago.
The highest price to sell back the Incident Management for Operations book within the last three months was on November 22 and it was $4.09.