Conducting Effective Personnel Investigations: A Manual for Public Sector Employers

Conducting personnel investigations is one of the most challenging tasks confronting public agencies. Doing it right requires skill, experience, and training – doing it wrong can have a negative impact on your entire organization. Employee misconduct can cause injury, damage morale, negatively affect the company culture, and reduce productivity. A proper investigation helps remedy these ills, correcting misconduct and protecting the agency from liability. This manual is an invaluable reference tool for public sector management and covers misconduct involving harassment, discrimination, retaliation, attendance, dishonesty, and insubordination. The Third Edition is a comprehensive update including enhanced sections on privacy, confidentiality, and privilege.