Managing Informal Employee Organizations

In today’s workplace, it is inevitable that employees will develop social relationships which have a tremendous impact on the culture of the company. These connections dictate how people actually work together and respond to management. Seasoned management professional Frank W. Shaw, JD, PhD offers business managers and owners new insights and techniques for effective management designed to increase efficiency by fostering a productive, positive work climate. Managing Informal Employee Organizations is a practical, step-by-step guide to activities that will reconcile employee-management interests and provide the foundation for consistent, informed leadership. By using the strategies presented in this book, empowered managers and business owners will be able to respond to counterproductive dramas in the workplace with confidence rather than stress. The author emphasizes the necessity of fully understanding the emotional factors at play and the untapped power of employee networks; offers instruction on listening to the real issues governing employee behaviors; demonstrates how to lead employees in developing relevant goals; and illustrates how to achieve a shared vision. The resulting open communication will support the highest levels of sustainable efficiency possible for the future. By referencing the historical foundations of effective management techniques, Managing Informal Employee Organizations offers a fresh and practical perspective on the dynamics of every modern office. With the clarity and insight born of experience in the highly competitive world of management, this results-driven resource provides the tools required to manage existing social structures and produce a loyal, creative, and highly motivated staff.