Mastering Human Relations (5th Edition)

Building on the strengths of the previous bestselling fourth edition, Mastering Human Relations, Fifth Edition, offers students a clear, comprehensive guide to the principles of interpersonal communications based on sound psychological theory and research. The content contained will help to promote self-insight, healthy emotional development, and productive human relations both in personal and professional lives.

This fifth edition includes an exciting new chapter entitled: “Morals, Manners, and Attitude Adjustments for Effective Human Relations.” Students will learn how matters of character, ethics, and social etiquette are all essential to getting along with others and functioning in a professional and responsible way. Chapters Two and Three have also been combined to produce a more effective treatment of psychological type and its impact on communication dynamics. Other elements of the book have been updated to present a fresh new look, one which will surely interest and engage your students!