The Basics of Benchmarking

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The Basics of Benchmarking image
ISBN-10:

1138438529

ISBN-13:

9781138438521

Author(s): Damelio, Robert
Edition: 1
Released: Jul 27, 2017
Format: Hardcover, 80 pages
Related ISBN: 9780527763015

Description:

The first part of The Basics of Benchmarking provides a guide to the language of benchmarking and answers some commonly asked questions. The second part of the book walks through the three phases of the benchmarking process -- Analysis, Discovery, and Implementation -- and provides charts and checklists on what questions should be answered at each phase, and what outputs should be produced. The book closes with a complete process map and outlines the entire site visit process.

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