Mastering Excellence Special Edition: A Leader's Guide to Aligning Strategy, Culture, Customer Experinece & Measures of Success

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Mastering Excellence Special Edition: A Leader's Guide to Aligning Strategy, Culture, Customer Experinece & Measures of Success image
ISBN-10:

0998420816

ISBN-13:

9780998420813

Author(s): Lawton, Robin L.
Released: Mar 01, 2017
Format: Paperback, 384 pages

Description:

This book is an extended version of Mastering Excellence, intended ONLY for participants of the author's workshops. Several of those are described on the C3Excellence.com website and include Mastering 8 Dimensions of Excellence. Related workshop topics address Voice of the Customer, Strategic Project Management, Product Design and Innovation, Strategic Planning, and Process Transformation for Zero Cycle Time.

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Frequently Asked Questions about Mastering Excellence Special Edition: A Leader's Guide to Aligning Strategy, Culture, Customer Experinece & Measures of Success

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