2010 BPM and Workflow Handbook: Spotlight on Business Intelligence
Description:
Published in collaboration with WfMC.org
TABLE OF CONTENTS
SECTION 1--SPOTLIGHT ON BUSINESS INTELLIGENCE
This special spotlight illustrates how Business Process Management (BPM) and Business Intelligence (BI) are increasingly intertwined. Linking business intelligence and business process management creates stronger operational business intelligence.
Business Process Intelligence: Beyond the Convergence of BPM and BILinus Chow, Manoj Das and Peter Bostrom, Oracle Corp, USA
Knowledge Work and Unpredictable Processes
Keith D. Swenson, Fujitsu America, USA, and Vice Chair, Workflow Management Coalition
Patrick Beaucamp, BPM-Conseil/Vanilla, France
Artificial Intelligence and the Future of BPM: Semantic Process Automation
Francesco BATTISTA, Respondo, Italy and Gianpiero BONGALLINO, Italy
Dr. Setrag Khoshafian, Pegasystems Inc., USA
Intelligent, Automated Processes: Embedding Analytics in Decisions
James Taylor, Decision Management Solutions, USA
Assigning Work Items More Efficiently Using Business Intelligence Tools
Juan J. Moreno, Marcelo Cordini, Cristian Mastrantono, INTEGRADOC and Universidad Catolica, Uruguay; Martin Palatnik, Universidad Catolica, Uruguay
Sheila Donohue, CRIF Decision Solutions, Italy
Combining Knowledge, Process and BI to Deliver Agility in a Collaborative Environment
Marinela MIRCEA, Bogdan GHILIC-MICU, Marian STOICA, Academy of Economic Studies, Bucharest, Romania
Ray Hess, The Chester County Hospital, USA
Using BPM and Business Intelligence to Improve Healthcare
Jonathan Emanuele and Cynthia Mascara, Siemens, USA
BPM-on-Demand: Fantasy or Fast Track to Agility?
Jon Pyke, WfMC Chair, United Kingdom
A Generic Framework for Business Process Management
Philippe Declercq and Vincent Fauliot, CNAMTS, France
Enterprise Process Automation Providing the Gift of Time
Roy Altman, Peopleserv Inc., USA
Transforming Security through Enterprise Architecture and BPM
Christine Robinson, Christine Robinson and Associates and Daniel Turissini, Operational Research Consultants, USA
Customer Experience Transformation A Framework to Achieve Measurable Results
Vinaykumar S Mummigatti, Virtusa, USA
SECTION 3--STANDARDS AND TECHNOLOGY
How to Optimize Capability: Centered Enterprise Integration
Nathaniel Palmer and Jason Adolf, SRA International, Inc., VA, USA
Robert M. Shapiro, Global 360, USA
Workflow Control-path Intelligence and Its Implications
Haksung Kim, Dongnam Health University and Kwanghoon Kim, Kyonggi Univ., Rep. of Korea
Workflow Design Patterns for Developing and Maintaining e-Business Workflow Systems
Farhi Marir and John Ndeta, Knowledge Management Research Centre, Faculty of Computing, London Metropolitan University, UK
Utilizing Process Definitions for Process Automation: A Comparative Study
Filiz Celik Yesildoruk and Onur Demirors, Middle East Technical University, Informatics Institute, Turkey
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