BPM Excellence in Practice 2009: Innovation, Implementation and Impact Award-winning Case Studies in Workflow and Business Process Management

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BPM Excellence in Practice 2009: Innovation, Implementation and Impact Award-winning Case Studies in Workflow and Business Process Management image
ISBN-10:

0981987028

ISBN-13:

9780981987026

Released: Sep 30, 2009
Format: Paperback, 222 pages

Description:

The companies whose case studies are featured in this book have proven excellence in their creative and successful deployment of advanced workflow process and business process management concepts. The positive impact to their corporations includes increased revenues, more productive and satisfied employees, product enhancements, better customer service and quality improvements.

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