Customer Care in Healthcare Certificate Program

(4)
Customer Care in Healthcare Certificate Program image
ISBN-10:

097436746X

ISBN-13:

9780974367460

Author(s): Farb, Daniel
Edition: CD-Rom
Released: Jul 01, 2003
Format: CD-ROM, 500 pages

Description:

This certificate program combines 4 Customer Care in Healthcare courses into one package. Courses included are Reorganizing for Customer Care, Customer and Patient Care, Provider Patient Relationships, and Handling Difficult People. The courses are interactive and focus on teaching a technique or idea followed by reinforcement and application via questions and answers. This is an excellent tool to increase an organization's commitment to customer care. The principles behind the concepts are relevant to almost every business, not just healthcare. When you have completed the test that incorporates all 4 courses, you will receive a certificate of completion of the UniversityOfHealthCare/UniversityOfBusiness program in Customer Care in Healthcare. Estimated time: 12-15 hours.

Best prices to buy, sell, or rent ISBN 9780974367460




Frequently Asked Questions about Customer Care in Healthcare Certificate Program

You can buy the Customer Care in Healthcare Certificate Program book at one of 20+ online bookstores with BookScouter, the website that helps find the best deal across the web. Currently, the best offer comes from and is $ for the .

If you’re interested in selling back the Customer Care in Healthcare Certificate Program book, you can always look up BookScouter for the best deal. BookScouter checks 30+ buyback vendors with a single search and gives you actual information on buyback pricing instantly.

As for the Customer Care in Healthcare Certificate Program book, the best buyback offer comes from and is $ for the book in good condition.

Not enough insights yet.

Not enough insights yet.