Managing Web-Based Customer Experiences: Self-Service Integrated with Assisted-Service
Description:
The time to grow your call center into a multi-channel customer contact center is now. This book has the power to help you increase customer satisfaction through the implementation of Web self-service. The value of this book can be calculated in terms of calls deflected from your call center, increased customer retention, an ultimately in a healthy return on your investment. In this book, the authors take you step-by-step through the best practices that lead to a successful self and assisted-service strategy.
Best prices to buy, sell, or rent ISBN 9780971965249
Frequently Asked Questions about Managing Web-Based Customer Experiences: Self-Service Integrated with Assisted-Service
The price for the book starts from $10.48 on Amazon and is available from 6 sellers at the moment.
If you’re interested in selling back the Managing Web-Based Customer Experiences: Self-Service Integrated with Assisted-Service book, you can always look up BookScouter for the best deal. BookScouter checks 30+ buyback vendors with a single search and gives you actual information on buyback pricing instantly.
As for the Managing Web-Based Customer Experiences: Self-Service Integrated with Assisted-Service book, the best buyback offer comes from and is $ for the book in good condition.
Not enough insights yet.
Not enough insights yet.