Win the Customer, Not the Argument
Description:
Don Gallegos is on a crusade to to wipe out poor customer services. Businesses do not understand that even though the customer is not always right, wrong customers spend money. This entertaining book shows why businesses should throw away the policy manners and give customers the benefit of the doubt. Don't punish 99% of your customers for the crimes of a small minority. This book shows how putting customer service first encourages tremendous loyalty (and larger profits) from your customer base. This is a must-have book for anyone who deals with customers every day.
Best prices to buy, sell, or rent ISBN 9780971154247
Frequently Asked Questions about Win the Customer, Not the Argument
The price for the book starts from $5.14 on Amazon and is available from 24 sellers at the moment.
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As for the Win the Customer, Not the Argument book, the best buyback offer comes from and is $ for the book in good condition.
The Win the Customer, Not the Argument book is in very low demand now as the rank for the book is 2,479,507 at the moment. A rank of 1,000,000 means the last copy sold approximately a month ago.
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