I-Operations : The Impact of the Internet on Operating Models

Corporations from around the world have begun to taste the benefits of the Internet in many areas. Few, however, have infused their end-to-end operations with Internet technologies. This book goes beyond point solutions to define a cohesive framework for an Internet-enabled Operting Model, or I-Operations. Based on proven thinking-tools and detailed research, I-Operations addresses the challenge of how to achieve sustainable Impact in the Internet Economy. Leaders of academic institutions, businesses, charities and governments will be provoked to find their own I-Operations strategy as they read this book.