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The Successful Bartender: Putting People Skills to Work

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The Successful Bartender: Putting People Skills to Work image
ISBN-10:

0963177745

ISBN-13:

9780963177742

Author(s): Geoff Colvin & Peter Battistella
Edition: First Edition
Released: Aug 07, 2007
Publisher: Behavior Associates
Format: Paperback, 78 pages
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Description:

This book is designed to show bartenders how to effectively manage customer behavior in the bar. The relationship between alcohol consumption and problem behavior is carefully explained. Strategies are presented for bartenderrs on how to: provide good, friendly and timely service; keep a constant eye on the entire bar; anticipate problems and to defuse situations.

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