Serving the public: A curriculum for court employees

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Serving the public: A curriculum for court employees image
ISBN-10:

0938870807

ISBN-13:

9780938870807

Edition: 1 Ed
Released: Jun 01, 1997
Format: Ring-bound, 64 pages

Description:

This training manual provides practical knowledge court employees must have to maintain excellence in customer service. It helps them identify who their customers are, both internal and external, and analyze their needs and expectations.

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