Customer Service in the Printing Industry

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Customer Service in the Printing Industry image
ISBN-10:

0883622475

ISBN-13:

9780883622476

Edition: First Edition
Released: Apr 01, 2001
Publisher: Gatfpress
Format: Hardcover, 174 pages

Description:

Daily interaction with clients is not just necessary but key to differentiating a printer from its competitors. Good customer service is achieved only when people from all departments--from sales to estimating to manufacturing--are trained to understand each other's problems better, work together, and maintain a smooth workflow.

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