Managing in the Service Economy

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Managing in the Service Economy image
ISBN-10:

0875841309

ISBN-13:

9780875841304

Edition: First Edition
Released: May 01, 1986
Format: Hardcover, 241 pages

Description:

A Harvard Business School professor summarizes the current status of the service industry and explains his "strategic service vision" theory, a logically organized plan for implementing new businesses and ideas and developing a competitive advantage within the industry

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