The Manager's Pocket Guide to Dealing with Conflict (Manager's Pocket Guide Series)

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The Manager's Pocket Guide to Dealing with Conflict (Manager's Pocket Guide Series) image
ISBN-10:

0874254809

ISBN-13:

9780874254808

Author(s): Lois B. Hart
Released: Apr 04, 2001
Publisher: H R D Press
Format: Paperback, 120 pages

Description:

Conflict causes stress, low morale, and decreased productivity. This pocket guide is for leaders who want to learn skills that will prevent and resolve conflicts and ensure a better working environment. Readers will learn how to recognize patterns of conflict, identify causes of conflict, prevent conflicts from developing and escalating, and apply conflict resolution techniques.

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