Quality Essentials: A Reference Guide from A to Z

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Quality Essentials: A Reference Guide from A to Z image
ISBN-10:

0873896181

ISBN-13:

9780873896184

Author(s): ReVelle, Jack B.
Edition: 1
Released: Jan 01, 2004
Publisher: Asq Pr
Format: Paperback, 245 pages

Description:

This unique book includes a collection of concepts and tools for everyone who cares about continuous improvement. Topics covered range from Six Sigma to total quality management to basic reference information about quality tools and techniques. If you are looking for a quick reference guide with a focus on the philosophies and practices of quality management, this book will surely prove to be an excellent resource. Explanations of key concepts are provided along with examples of tools, tables, charts, maps, and other graphic illustrations to help gain a thorough understanding.

Topics included in this resourceful book include: benchmarking, Kaizen, control charts, design of experiments, Kano Model, process capability and control, Six Sigma, statistical quality control, and Voice of the Customer (VOC).

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