Business Process Benchmarking: Finding and Implementing Best Practices (The Asqc Total Quality Management)

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Business Process Benchmarking: Finding and Implementing Best Practices (The Asqc Total Quality Management) image
ISBN-10:

0873892968

ISBN-13:

9780873892964

Author(s): Camp, Robert C.
Edition: First Edition
Released: Jan 01, 1994
Publisher: Asq Pr
Format: Hardcover, 300 pages

Description:

Robert C. Camp's best-selling book, Benchmarking, served as the premier resource on measuring corporate performance. Now, his newest title, Business Process Benchmarking, provides the most up-to-date information to show readers how to conduct successful benchmarking projects. Readers will discover how to: use Camp's renowned 10-step benchmarking process to achieve peak performance; analyze the performance gap and ensure that every employee contributes toward enhanced corporate performance; train employees to use benchmarking tools to maximize the company's results.

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