Tales of Knock Your Socks Off Service: Inspiring Stories of Outstanding Customer Service (Knock Your Socks Off Series)

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Tales of Knock Your Socks Off Service: Inspiring Stories of Outstanding Customer Service (Knock Your Socks Off Series) image
ISBN-10:

0814479715

ISBN-13:

9780814479711

Released: Jan 01, 1997
Publisher: Amacom Books
Format: Paperback, 191 pages

Description:

The sixth book in the "Knock Your Socks Off Service" series tells tales (101 of them) of memorable customer service, customer service heroes, and service providers who have gone "Above and Beyond" for their customers.

This delightful book shares shining examples of the "Daily Delights," the "Great Saves," and the "Random Acts of Service Kindness" that make customers remember -- and that bring them back to an organization again and again. With its humor, pragmatic observations, and dozens of stories from "the service zone," anyone at any service level will get a kick out of this book. (And learn some lessons along the way!)

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The Tales of Knock Your Socks Off Service: Inspiring Stories of Outstanding Customer Service (Knock Your Socks Off Series) book is in very low demand now as the rank for the book is 6,103,697 at the moment. A rank of 1,000,000 means the last copy sold approximately a month ago.

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