The Four Levers of Corporate Change

In The Four Levers of Corporate Change, authors Peter L. Brill and Richard Worth provide an insightful new model that makes human behavior central to any change effort - and gets employees to embrace change rather than work against it. The book describes four "levers" or change drivers that managers and CEOs can use to initiate change and give it momentum down the road: understand human nature and turn traits such as anxiety and suspicion into positive qualities such as trust and dedication; wield power skillfully and effectively, a critical factor that - if misapplied - can backfire and destroy a company's entire effort; use group social processes to transform employees' belief systems and drive change throughout the organization; and employ effective leadership to get employees to identify with the change initiative and keep it moving ahead.
Based on extensive author interviews with senior executives and research conducted by faculty at the Wharton School, this lively, readable book also shows you how to translate the four levers of change into 12 hallmarks of outstanding organizations; these include becoming cross-functional, customer-driven, flexible, and entrepreneurial. And it's filled with illuminating historical anecdotes, as well as current examples of the change process in action.