Settling Disputes: Conflict Resolution In Business, Families, And The Legal System

In the past decade, the number of attorneys in the United States has doubled and liability rates have increased dramatically. Against this background, a quiet revolution is taking place in the methods Americans use to deal with conflicts. This work is a guide to the new techniques of alternative dispute resolution. It contains examples of how particular conflicts have been resolved, and discusses the advantages and disadvantages of face-to-face resolution from the viewpoints of potential participants and others affected by the outcomes or costs of conflict. In addition the book offers advice for analyzing conflict situations and identifying goals.