Continuous Quality Improvement in Healthcare

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Continuous Quality Improvement in Healthcare image
ISBN-10:

0763736449

ISBN-13:

9780763736446

Edition: Student
Released: Feb 23, 2005
Format: Paperback, 659 pages

Description:

Through a unique interdisciplinary perspective on quality management in heath care, this text covers the subjects of operations management, organizational behavior, and health services research. With a particular focus on Total Quality Management and Continuous Quality Improvement, the challenges of implementation and institutionalization are addressed using examples from a variety of health care organizations. Updated material includes a new focus on reducing medical errors, the introduction of CPOE, Baldridge Award criteria, and seven new case studies.

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