Management of Event Operations (Events Management)

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Management of Event Operations (Events Management) image
ISBN-10:

0750663626

ISBN-13:

9780750663625

Author(s): Tum, Julia
Edition: 1
Released: Sep 23, 2005
Publisher: Routledge
Format: Paperback, 304 pages
Related ISBN: 9781138126862

Description:

The Management of Event Operations: project management, planning and customer satisfaction provides an introduction to the management of operations for the event planner and venue provider. Taking an holistic view of an event enterprise, it links the traditional topics within operations management to present a coherent and hands-on approach specifically for the events manager. The approach is pragmatic and is dictated by practical consequences and considerations, which are so important to an event manager who balances many views and needs from diverse stakeholders.

* An introduction to the management of operations and project planning for the event planner and venue provider
* Examines quality in the events industry and its effects on customer satisfaction, resource efficiency and event success.
* The only text to take generic operations management theories and skills and relate them specifically to the events industry

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